FAQs

The questions you all want answering...

FAQs 💬

Where are you?

We are based in the coastal city of Plymouth which is in Devon, UK 🌊

Shipping

Majority of our items we hope to dispatch within 3-7 working days, often we’re able to get them out sooner! 🙌

Please allow up to 10 days for UK delivery to account for busy periods & stock requirements. If there are any expected delays we will contact you ASAP.

Check our instagram highlights for our latest turnaround https://instagram.com/vplusme_

International Shipping

We are more than happy to ship Internationally! If no shipping options are displaying at checkout please drop us a message + we'll get your location setup.

Returns + Refunds

Majority of our items are made to order and as such are not eligible for a return. If your item is defective or not up to scratch please get in contact with us 🤍

Items not made to order can be returned at your expense if notified within 14 days of delivery. Return postage is the responsibility of the customer & a restocking fee of 10% will be applied to the refund.

Product Care

To keep your items in top condition we recommend...

  • washing inside out
  • using a 30c/cool wash setting
  • avoiding softeners
  • air drying inside out
  • not tumble drying

if the garments are cared for correctly the printing can handle 50-100 washes and still look great 🥳

Contact Us

The best way to get in touch with us is via our Instagram @vplusme_

But feel free to reach out on the below if it suits you better...

Email - hello@vplusme.com

Whatsapp - +447810781813